Privacy Policy

Last updated: 01 July 2025

1. Introduction

nursinghome.care ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Irish data-protection laws.

2. Who is responsible for your data?

The data controller is NursingHome.Care Ltd, Wood Quay, Dublin 8, Ireland. If you have any questions about this Policy or wish to exercise your rights, you can reach our Data Protection Officer at privacy@nursinghome.care.

3. What data do we collect?

  • Contact Information – name, email address, phone number when you enquire about care homes or register an account.
  • Usage Data – IP address, browser type, pages visited, time spent on pages, referring URLs.
  • Preference Data – saved filters, favourite homes, communication preferences.

4. How do we collect your data?

  • Direct interactions (forms, emails, calls).
  • Automated technologies (cookies, analytics scripts).
  • Third-party integrations (e.g. payment processors, chat widgets).

5. Why do we process your data?

We only process personal data when we have a lawful basis to do so:

  • Contractual necessity – to provide search results, connect you with nursing homes, manage your account.
  • Legitimate interests – to improve our services, prevent fraud and ensure site security. We balance these interests against your rights and freedoms.
  • Consent – for optional marketing emails. You may withdraw consent at any time.
  • Legal obligations – to comply with accounting, taxation or other statutory requirements.

6. With whom do we share your data?

We never sell your personal data. We may share it with:

  • Selected nursing-home operators when you request information.
  • Service providers (cloud hosting, email delivery, analytics) bound by confidentiality agreements.
  • Regulators, law-enforcement or courts when required by law.

7. International transfers

If personal data is transferred outside the European Economic Area, we ensure appropriate safeguards such as EU Standard Contractual Clauses.

8. Data retention

We keep personal data only as long as necessary for the purposes described above, or to meet legal requirements. When no longer needed, data is securely deleted or anonymised.

9. Your GDPR rights

You have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate or incomplete data
  • Erase data in certain circumstances ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Lodge a complaint with the Irish Data Protection Commission

You can exercise these rights by emailing privacy@nursinghome.care.

10. Cookies & tracking

We use essential and analytics cookies. Non-essential cookies are only set with your consent. See our separate Cookie Policy for details.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

12. Contact

If you have questions about this Privacy Policy, please contact our Data Protection Officer at privacy@nursinghome.care.